Contact information

Contact Information

If you have any questions about your order, products, or any of our policies, we’re here to help.

Please contact us at:

Email: troofandflocc@gmail.com

We aim to respond to all enquiries within 24 hours during business days.

Customer Support

As a small independent business, we personally handle all customer enquiries and do our best to respond as quickly and helpfully as possible.

If your enquiry relates to an order, please include your order number so we can assist you more efficiently.

Important Note

For the fastest resolution, please contact us directly via email before taking any other action regarding your order. We’re always happy to help resolve issues quickly and fairly.